Infrared Sauna FAQ

What do I wear in the sauna?
  • You can wear a bathing suit or a towel. You will be in a private room alone or with a known partner.  

How does an infrared sauna work?
  • The idea behind infrared therapy is to heat your body directly with infrared heat. In a traditional sauna you are just sitting in a hot room, 180-220 degrees. In an infrared sauna, the heat is heating your body directly and 20% of the heat is heating the air. You want to heat your body core, meaning your front core and your back core. Your body absorbs the infrared heat and reacts to it. The infrared heat raises your core body temperature and stimulates your lymphatic system, immune system and your cardiovascular system. Your bodies response to that is to sweat profusely. In addition to the infrared heat triggering a profuse sweat, the water in our body also resonate with far infrared heat and this also helps with the detoxification process.

Is infrared heat safe?
  • Infrared heat is completely safe, and all objects give off and receive infrared heat. In fact, it is so safe, hospitals use similar heaters to warm newborns. Infrared is a part of nature and essential for life.

  • The human body gives off and receives infrared in the far infrared band. When a mother rubs a baby’s stomach to relieve pain, it is the infrared heat from her hand that is causing the healing effect. We have tuned our True Wave™ heaters to give off far infrared in this same range for maximum absorption by your body and for maximum therapeutic benefits.

Is infrared sauna for anti-aging?
  • Yes! The infrared sauna is great for reducing wrinkles and crow’s feet, and it helps improve overall skin tone, including softness, smoothness, elasticity, clarity and firmness.

Is there anyone who should not use an Infrared sauna?
  • Infrared Sauna use is not recommended for people who are:

    • Pregnant

    • Children under 12

    • Those who cannot handle temperature extremes

    • Those with hemophilia

    • If you have a fever

    • Insensitivity to heat

    • Those under the influence of alcohol or who abuse alcohol

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Refund Policy: No refunds on partially used or completed packages. No refunds on unused packages after 14 days of purchase. Membership fees will not be refunded once charged. We stand behind all of our Farmhouse Fresh products. If you are not satisfied with your purchase return it within 30 days for a full refund.

Membership details: All memberships are auto enrolled for 12 months. Daily membership services cannot be shared and only available for in store purchase. If the member does not cancel the membership it will automatically renew for the next 12 months. If you are finding the membership is no longer working for you, all we ask is for a 30 day cancellation notice. If a service is not used it will roll over for use in the future. Memberships may be authorized on the same day for immediate use.

Cancellation/Late Policy:

Appointment cancellations:

  • If you cancel within one hour of your appointment time or are more than 10 minutes late for your appointment time, the session will be deducted from your membership or package

 

Memberships Cancellations:

  • Memberships cannot be cancelled within the first month of activation

  • ALL membership AUTO-PAYS require a one month auto pay cycle written notice to discontinue

  • Please write to customerservice@belowzerocryotherapystudio.com

  • Without a 30-day cancellation notification your unused sessions are forfeited at time of cancellation

  • With a 30-day written cancellation notification your unused sessions remain available to use but must be used within the 30-day period. Any unused sessions after the 30-day period will be forfeited.

Membership suspensions

  • Members can suspend their memberships up to 6 months

  • Please write to customerservice@belowzerocryotherapystudio.com

  • Access to unused sessions are allowed during the time of a suspended membership

  • After 6 months memberships must be terminated, or membership AUTO-PAYS resumed

    • If member chooses to terminate membership all unused sessions are forfeited at time of cancellation if a 30-day written notification is not given.

    • If a member chooses to terminate and a 30-day written notification is given your unused sessions remain available to use but must be used within the 30-day period. Any unused sessions after the 30-day period will be forfeited.